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Planning Your Visit

The following guidelines are provided to help you plan ahead for your visit, to protect the works of art, and to create a safe and pleasant environment for all patrons. For the best museum experience, travel light!

Cell phones -  are welcome in the main courtyard. Cell phone use is not permitted in the museum, so please turn off your cell phone while visiting the galleries.

Photography - Visitors are welcome to photograph and videotape in the permanent collection galleries, but lights and tripods are not permitted. No professional photography without prior arrangement with the communications staff.

Sketching and Copying - Visitors may use only graphite pencils, sketch pads, and notebooks in the galleries. Pastels, crayons, ink pens, markers, charcoal, paint, and tape measures are not permitted, and easels are only allowed by special permission from the Clark’s registrar arranged prior to the visit. Sketching and copying are not permitted of temporary exhibitions, works on loan, or works by living artists. Visitors are requested to remain at least two feet from a work while sketching or writing.

Laptop and tablet computers - are welcome in the permanent collection, but are not permitted in the special exhibition galleries. Free public wireless access is provided by the Clark in the main public areas: main entry courtyard and library, and the two Stone Hill Center terraces.

Wheelchairs - A limited number of wheelchairs are available for use free of charge and are located near the main entrance. All gallery and public spaces are accessible to visitors using wheelchairs.

Canes - with flat rubber tips may be used in the galleries. Long walking sticks, ski-pole-style (pointed end) sticks, tall umbrellas, or other types of non-medical aids are not permitted in the galleries. 

Baby Strollers and Diaper Changing - Your child’s stroller is permitted throughout the museum. The Clark also supplies a limited number in the main courtyard free-of-charge. Diaper-changing stations are available in men’s and women’s restrooms

Purses and Luggage - Purses carried by hand, worn under the arm, or on the front are permitted. Please note that luggage—including carry-on bags, duffels, and oversize backpacks—is not allowed in the museum. These items cannot be accommodated by our limited lockers, so please leave them in your car or on the bus. Clark staff and security officers are not permitted to hold or store personal items for visitors.

Umbrellas - Umbrella racks are located at each entrance of the museum. Umbrellas, including large, small, and hand-held pop-up styles, are not permitted in the galleries. You may also hang your umbrella with your coat on our coat rack, or utilize a locker.

Outerwear - is permitted in the galleries, however, you may be more comfortable leaving your heavy coats, hats, and gloves at our coat rack or in a locker. The galleries are maintained at a constant comfortable temperature and humidity throughout the year, however, during the humid summer months, a light shawl or sweater may be welcome in the cool galleries.

Dining and Smoking - Several designated areas provide space for dining. Food and drink (including water bottles) are not permitted in the galleries. Please use the courtyard, café, terraces, picnic tent (seasonal), and picnic tables for dining. Smoking is not permitted in the buildings. Smoking and waste receptacles are located near all main entries to the museum.

Parcels, totes, and carriers - Front-style baby carriers and purses carried under the arm or worn on the front are welcome. Objects such as packages and purses larger than 11 × 15 x 18 inches, backpacks, backpack-style purses, rigid baby carriers or those worn on the back are not permitted in the galleries. Lockers, requiring a $0.25 key deposit, are available off the main courtyard. Items too large for these lockers should be left in your car or on the bus. Clark staff and security officers are not permitted to hold or store personal items for visitors.

Service Animals - Service animals are welcome in the museum. For your convenience, please notify the volunteer or admission staff of your service companion upon arrival.

Pets - are not allowed inside the museum buildings, but please do not leave a pet unattended in your car. Visitors love animals and quickly notify Clark security about animals left unattended. 

Lost and Found - To report a lost or found item, please speak with the admissions or volunteer staff in the main courtyard, or call Clark security 413 458 2030, ext. 212.

First Aid – Inform the nearest Security Officer if you require first aid in the galleries.