Accessibility

The Clark is fully compliant with the Americans with Disabilities Act (ADA). 

Parking

Onsite parking is free; accessible parking is available for all public buildings. Visitors with mobility issues may be dropped off at the circle near the main entrance of the Clark Center or Manton Research Center. For more information, contact Visitor Services at 413 458 0592.

Wheelchairs

Wheelchairs are available for use free of charge on a first come, first serve basis; they are located at admissions at the Clark Center, the Manton Research Center, and the Lunder Center at Stone Hill. All doors in all buildings are wheelchair accessible, however, not all doors are on power assist.

Canes with flat rubber tips may be used in the galleries; however, long walking sticks, ski-pole-style (pointed-end) sticks, tall umbrellas, and other types of non-medical aids are not permitted in the galleries.

Service animals

Service dogs (only) are welcome in all areas of the museum. For your convenience, please notify a volunteer or admission staff member of your service companion upon arrival. All service dogs must be in a harness, leash, or other tether while in the buildings and are not permitted to roam freely.

Auditorium

The Clark offers accessible seating for individuals with disabilities. Accessible seats (and adjacent companion seats) are available on-line for all ticketed events and are always available for all free events held in the Clark auditorium. A lift is located adjacent to the auditorium to assist guests in wheelchairs. For further information or assistance, please contact the Box Office at 413 458 0524.

Personal Items

Purses, backpacks, etc.

Purses carried by hand, worn under the arm or on the front, and front-style baby carriers are permitted. Backpacks are not permitted in the galleries. Objects such as luggage, packages, tote bags larger than 11 × 15 x 18 inches, backpack-style purses, and rigid baby carriers worn on the back are not permitted in the galleries. Small lockers, requiring a $0.25 key deposit, are available in the lower level of the Clark Center, in the auditorium corridor of the Manton Research Center, and adjacent to the restrooms of the Lunder Center at Stone Hill. Large items cannot be accommodated by our limited lockers. Clark staff and security officers are not permitted to hold or store personal items.

Baby strollers and diaper changing

Children’s strollers are permitted throughout the museum. Strollers are available for use free of charge on a first come, first serve basis, located at admissions in the Clark Center. Diaper-changing stations are available in men’s and women’s restrooms located in the Clark Center and the Museum.

Umbrellas

Umbrellas, including large, small, and hand-held pop-up styles, are not permitted in the galleries. Coat racks and lockers are located in the lower level of the Clark Center, in the Manton Research Center, and in the Lunder Center at Stone Hill. 

In the Galleries

Multimedia guide

A multimedia guide is available ($5; members $3) to accompany our permanent collection and special exhibitions.
 
The Clark’s multimedia guide is also available as a mobile app that can also be downloaded for free on iTunes and Google Play™. To download the app for iPads, click here.

Cell phones

Please refrain from phone conversations in the galleries. Cell phones or tablets may be used to download the multimedia guide in the galleries.

Photography

Visitors are welcome to photograph and videotape in the permanent collection galleries, but lights, flashbulbs, tripods, and "selfie sticks" are not permitted. No commercial photography is permitted without prior arrangement with the Clark’s communications staff.
Your presence at the Clark acknowledges that you have been informed of the potential to be photographed or filmed, and that you grant permission for your likeness to be published.

Sketching and copying

Visitors may use only graphite pencils, sketch pads, and notebooks in the galleries. Pastels, crayons, ink pens, markers, charcoal, paint, and tape measures are not permitted. Easels are not permitted without prior approval from the Clark’s registrar. Visitors should remain at least two feet from a work while sketching or writing.

WiFi

Free WiFi is available at the Clark for your convenience. 

Food and Drink

Food and drink (including water bottles) are not permitted in the galleries or the auditorium. Food is not permitted in the Manton Research Center Reading Room. 

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Smoking

Smoking is not permitted anywhere on campus except in the designated area on the south lawn of the Manton Research Center.

Pets

Pets are not allowed inside the buildings. Do not leave a pet unattended in your car. Clark visitors love animals and quickly notify security about animals left unattended.

Lost and found

To report a lost or found item, speak with the admissions or security staff. Clark security may be reached at 413 458 2030 ext. 212.

First aid

Inform the nearest security officer if you require first aid.